Benivo Blog

Benivo: Pioneering Innovation in Relocation Services and Mobility Tech - Part 1

Written by Michelle Curran | 25.07.2024

Benivo is making waves in the global mobility industry, earning recognition and accolades for its groundbreaking use of technology. Recently, Benivo has been shortlisted for two prestigious FEM APAC EMMA awards: "Most Innovative Use of Technology in Global Mobility" and "Best Partnership Between a Corporate Organization and a Service Provider," showcasing its unparalleled expertise in relocation services and mobility tech. Here’s part 1 on why Benivo stands out and has been shortlisted for the most innovative use of technology award.

Revolutionizing Global Mobility with AI and GPT

Most Innovative Use of Technology in Global Mobility - Bespoke
Benivo's commitment to integrating AI and GPT technologies into global mobility has set a new standard in the industry. Collaborating with Microsoft, Benivo leverages cutting-edge technology to enhance employee experiences and ensure compliance, making it a frontrunner in the AI and GPT revolution.

Over the past year, Benivo has harnessed AI to revolutionize four key areas for its clients, achieving over 10,000 hours of productivity gains internally. This technological leap empowers mobility professionals, transforming their roles from administrative to consultative. The BenivoGPT bot, for instance, drafts mobility policies, assignment letters, and announcements according to company-specific guidelines, freeing up professionals to focus on higher-value tasks.

Benivo's cost estimate scenarios provide quick, consultative advice on cost savings by comparing hundreds of alternatives within seconds. This capability, developed with Wes Okumura, a Benivo Strategy Council member and former EY managing partner, allows global mobility managers to deliver data-driven insights and cost-saving strategies.

AI-driven sentiment analysis transforms how global mobility professionals manage interactions, offering immediate access and summaries of conversations between employees, vendors, and HR. This proactive approach helps identify issues before they escalate, enabling more strategic initiatives.

Benivo's transparency tools, akin to DoorDash's order tracking, provide clear visibility into every relocation step, ensuring SLA compliance and early insights into potential workflow delays. This transparency not only improves efficiency but also enhances employee satisfaction.

Impact on Client Benefits

One of the critical aspects of global mobility is managing and predicting costs. Benivo’s cost estimate scenarios have shown potential savings, such as reducing an assignment duration to save on tax costs. This dynamic approach empowers mobility teams to be more strategic and consultative, delivering quantifiable cost savings to businesses.

Clients have reported a 50% reduction in relocation expenses, with significant manpower savings allowing for more strategic resource allocation. Benivo’s approach to transparency and tailored solutions ensures a better communication flow, quicker decision-making, and a more integrated relocation experience.

Long-Term Impact and Lessons Learned

Benivo’s technology improves transparency and offers tailored solutions, addressing common issues in traditional global mobility processes. Their platform centralizes all communications, escalations, and exception requests, simplifying monitoring and managing the relocation process.

Vendor management practices optimize costs and reduce manual administration, offering clients flexibility and insight. BenivoTrackers provide complete transparency into the progress and status of relocations, ensuring issues are identified proactively. AI dashboards offer real-time data, tracking estimated vs. actual costs, service provider performance, and employee ratings, enhancing decision-making and efficiency.

In summary, Benivo’s innovative use of technology position it as a leader in the global mobility industry. By enhancing transparency, efficiency, and employee satisfaction, Benivo is transforming the landscape of relocation services and mobility tech, making it a worthy contender for these prestigious awards.

Stay tuned for Part 2 on "Best Partnership Between a Corporate Organization and a Service Provider" - Benivo and Capgemini.