Relocating to a new country can be an incredibly stressful and complex experience for employees. Traditionally, companies have offered either a high-tech self-service approach or high-touch white-glove relocation support, but not both. However, a new integrated model aims to provide the best of both worlds.
This concept of integrating personalized relocation consultant support with Benivo's unified mobility platform was recently discussed on The View From The Top. Here are the key takeaways from that discussion.
The Benefits of an Integrated Model
For the employee, this integrated approach aims to elevate the relocation experience by providing:
- Instant access to personalized support when needed
- A centralized platform to manage the entire relocation
- Real-time trackers showing status updates on each step
- Easy messaging with consultants and providers
For the company, benefits include:
- Data-driven insights through AI dashboards on costs, provider SLAs, and employee satisfaction
- Increased efficiency through automating administrative tasks
- Freeing up managers to focus on more strategic initiatives
The relocation consultant can also provide high-value support like policy briefings, emergency assistance, and guidance on exceptions while leveraging the technology to reduce 'busy work'.
Bringing the Future of Mobility to Life
During an impressive platform demo, we saw how employees have a personalized dashboard to access contacts, benefits, trackers, and messaging. Managers similarly gain real-time visibility into scorecards on shipments, immigration processes, costs, and more.
The vision is for AI and automation to increasingly shoulder administrative burdens so that human experts can focus on high-value, strategic support. With stresses on global mobility teams only increasing, this integration of tech and a personal touch seems like the future.
The bottom line? This revolutionary approach stands to benefit employees, companies, and consultants alike by pairing innovative technology with human insight and compassion when it matters most. The future of mobility looks bright and people-centered as high-tech meets high-touch.
You can view the complete discussion recording here.
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