We are thrilled to announce that Microsoft and Benivo's partnership has been highly commended at the Forum for Expatriate Management (FEM) EMEA EMMAs 2024 in the "Most Innovative Use of Technology in Global Mobility - Bespoke Solutions" category. This recognition celebrates our successful transformation of Microsoft's intern program from a traditional RMC manual process to a fully digitalized experience.
The Transformation Journey
Benefits Selection
Before: Manual phone calls and emails to explain options and collect decisions, often requiring multiple follow-ups and caused delays.
After: Digital policy briefings and self-service benefit selection through an intuitive platform, enabling instant decisions and reduced administrative burden.
Allowance Calculations
Before: Manual calculations requiring multiple spreadsheets and frequent recalculations for date changes.
After: Automated, AI-powered calculations providing instant results and automatic adjustments for changes, ensuring accuracy and consistency.
Payments
Before: Traditional payment processing taking weeks with manual approvals and processing.
After: Streamlined digital payments completed within days or even hours, with automated approvals and instant processing.
Flight Booking
Before: Manual coordination between relocation consultants and travel agents.
After: Industry-first integration with Amex GBT enabling direct booking through the platform, streamlining the entire travel process.
Digital Destinations
Before: Static PDF documents with limited information about destination locations.
After: Interactive digital destination guides with real-time insights, local recommendations, and peer reviews from previous interns.
Partner Support
Before: Limited or no formal support for partners and dependents.
After: Comprehensive digital platform for partners including:
- Community connections
- Local resources
- Employment assistance
- Settlement guidance
Interest-Free Advance
Before: Interns needed to cover relocation costs upfront.
After: Innovative PayLater solution providing interest-free advances for relocation expenses, supporting diversity and inclusion by removing financial barriers.
Analytics and Reporting
Before: Manual data collection and basic reporting capabilities.
After: Advanced analytics platform providing:
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- Real-time dashboards
- Automated audits
- Predictive analytics
- Sustainability tracking
- Cost optimization insights
- Performance metrics
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Impact and Results
The digital transformation has delivered remarkable improvements across all key metrics:
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- Dramatically reduced management fees
- Substantial cost savings through process optimization
- Significant decrease in CO2 emissions
- Markedly improved employee satisfaction
- Near-perfect platform utilization
- Outstanding satisfaction ratings
- Accelerated payment processing
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Environmental and DEI Impact
The program demonstrates a strong commitment to sustainability and inclusion through:
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- Reduced carbon emissions from travel
- Support for diverse intern populations
- Enhanced accessibility through financial assistance
- Comprehensive partner and dependent support
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Looking Forward
This commendation validates our approach to modernizing mobility technology through digital transformation. The success of this program has established a new benchmark for intern mobility management, combining high-tech solutions with high-touch support when needed.
We continue to work closely with Microsoft to enhance and evolve the program, setting new standards for efficiency and employee experience in global mobility. The scalable nature of our solution means these innovations can benefit other organizations looking to modernize their mobility programs.
We extend our heartfelt congratulations to all winners and fellow nominees, and we thank FEM for this prestigious recognition.
Contact us to learn more about what Benivo's Relocation Services and Mobility Tech can do for your program!
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