Client Story -Bayer

Case Study - Mobility Tech

Digitizing Relocation Services and Enhancing Employee Experience

About Bayer

Bayer is a global enterprise with core competencies in the life science fields of healthcare and nutrition. Its products and services are designed to help people and the planet thrive by supporting efforts to master the major challenges presented by a growing and aging global population. The company has operations in nearly 100 countries and employs over 100,000 people globally.

Global Mobility Challenge

Bayer faced several key challenges in managing their global mobility program:

Manual Processes: Heavy reliance on traditional, manual processes for managing relocations and assignments
Limited Visibility: Lack of real-time tracking and reporting capabilities for ongoing relocations
Employee Experience: Need to improve the relocation experience while maintaining cost efficiency
Service Consistency: Ensuring consistent service delivery across multiple regions and assignment types
Resource Optimization: Need to reduce administrative burden on the global mobility team experience and reduce costs

Solution Implemented

Bayer partnered with Benivo to implement a comprehensive mobility tech solution that would transform their mobility program.

Technology implementation

Deployment of Benivo's unified mobility platform for end-to-end relocation management
Integration of digital policy briefings and automated workflows
Implementation of real-time tracking and reporting capabilities
Introduction of self-service options for employees

Process enhancement

Streamlined initiation and authorization processes
Automated document generation and management
Digital communication channels between all stakeholders
Centralized data repository for improved compliance and reporting

Employee support

Enhanced digital support through platform-based guidance
Access to destination information and resources
Integration of social insights and peer reviews
Self-service options balanced with personalized support when needed

Transformation through mobility tech

The partnership demonstrates how technology can transform traditional mobility programs into more efficient, employee-centric operations while maintaining cost-effectiveness and compliance.

Watch the video to learn more

The level of customer service is just unprecedented for me. And, just the turnaround, the collaboration, and the fact that the team there is very receptive to ideas. It's not your site for us, and it is not a one-size-fits-all type of thing. It's very personalized to how we want to engage with our students
Alison Hodges

Impact in Numbers

Additional Results

Efficiency improvements
- 40% reduction in administrative tasks
- Streamlined process for policy briefings and authorizations
- Improved data accuracy and compliance tracking
Enhanced employee experience
- Increased employee satisfaction scores by 30%
- Faster response times to employee queries
- Better visibility into relocation progress
- Improved access to information and resources to the traditional RMC model

Cost benefits
- Significant reduction in administrative costs
- Better budget control through improved tracking
- Optimized resource allocation
Strategic Impact
- Improved data analytics for decision-making
- Better alignment with business objectives
- Enhanced ability to scale mobility program

Lessons Learned

Digital transformation can significantly improve both efficiency and employee experience
Self-service options, when properly implemented, can reduce administrative burden while maintaining service quality
Real-time visibility and reporting capabilities are crucial for program optimization
Balance between automation and personal support is key to successful program delivery